John Morris, courtesy of Ams Vans.
John Morris became quadriplegic after a snowboarding accident in 2006, and in the years since he’s flown on commercial flights numerous times. So imagine his surprise when a pilot demanded he be removed from a flight from Dallas to Denver on the grounds Morris’ safety couldn’t be guaranteed. This two days after Frontier had flown him from Dallas in the first place. Morris had always used seatbelt extensions to strap himself in, but this pilot insisted that they couldn’t be used for medical conditions.
It seems Morris’ objections really got to the pilot, because someone called three police officers to the plane to remove him. To their credit, the officers refused action because Morris posed a threat to precisely no one, save perhaps the pilot’s already minuscule sense of decency. “I felt horrible. I just felt like I didn’t belong. I haven’t felt that bad since the accident,” Morris said. Frontier defended the actions of their employee:
“The pilot did what he thought was best for the safety of this disabled person and the party, as well as the airplane, there was no wrong done here,” stated Peter Kowalchuk, a spokesman for Frontier. “I don’t believe that his rights were violated. We’re in the process now of conducting an investigation.”
This explanation strikes the hollowest of notes considering Frontier put Morris on the very next flight to Denver, thereby proving there was no reasonable danger to letting him fly. You’d think airlines would’ve learned from the case of Declan Spencer earlier this summer, but I guess not. If human decency isn’t enough to help them see the light, I guess we’ll have to let the public in on their behavior. You can file a complaint with Frontier on their website and fire them a tweet at @FlyFrontier.